In line with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we provide a grievance mechanism.
Grievance Officer
- Name: [To be appointed]
- Email: grievance@cybernewsshield.com
- Address: [Registered office address]
Our process
- Send your complaint with the page link and details to the email above.
- We acknowledge it promptly with a tracking reference.
- We aim to resolve complaints within 15 days and reply with the outcome.
We will publish a monthly summary of grievances received and resolved.